customer services policy

We place utmost importance on customer satisfaction towards our products and services as a part of our understanding of high quality which we have created through our mission, vision and fundamental values.

We, as Uğur Cooling Inc. Co., have taken a step further in terms of our understanding of customer satisfaction by means of extensive research and the policies we have developed for the improvement of customer services process. Thus, we would be glad to share with you our fundamental principles intended for customer satisfaction.

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