Uğur Cooling Successfully Achieved GC Mark Customer Satisfaction (Global Compliance Customer Satisfaction) Audits

     Uğur Cooling successfully proved its customer satisfaction by completing the GC Mark Verified Curstomer Satisfaction audit of DQS Auditing and Documentation Company, one of Europe´s largest independent auditing firms. Uğur Cooling, which is entitled to award GC Mark Verified Customer Satisfaction certificate, which is the first in Turkey and owned by a number of companies in the world, has added a new one to its global certification. GC Mark Verified Customer Satisfaction, which no other brand in the same sector in Turkey can receive throughout two years, shows the value and importance that Uğur Cooling has given to its customers.

     On the dates of 20-21.07.2017 Uğur Cooling Production plants were found to meet all of the criteria of GC Mark-Customer Satisfaction (Global Compliance - Customer Satisfaction) in the audit performed.

What is GC Mark Verified Customer Satisfaction (Customer Satisfaction) Certificate?

     DQS, one of the most respected inspection and certification companies in Europe, is an independent German-based organization that inspects and evaluates many different elements according to international standards, from raw material processing to production, packaging and sales. GC Mark is among the most respected and prestigious certifications in the world. The Customer Satisfaction Certificate is used by a company to show its customers that they have a fully functional Customer Satisfaction Management system that integrates the company´s quality management into their operational processes. The companies that have this certificate have the following characteristics:

  • Customer Satisfaction Management System that works effectively and efficiently
  • Production and quality control according to ISO 9001, IS0 10001, 2, 3, 4 standards
  • Production and management structure that is open to constantly evolving
Uğur Cooling will keep going to innovative and progressive projects in order to show the importance to its customers and to continue leading the sector.